Premium AI Development - From Strategy to ROI

PROBLEMs we solve

WHY MOST AI ROLLOUTS DON’T STICK

You’ve run pilots and bought licenses

But nothing reliable hits revenue, margin, or cycle time - without risking the stack.

The patterns we fix:

Pilots that never reach production SLAs.
AI that looks smart yet doesn’t move a single KPI.
Models that look great in benchmarks but fail on latency, cost, or edge cases.
Vendor lock-in and unit costs spiking as usage scales.
Missing guardrails: no audit trail, no approvals, no rollback.
Data gaps - PII, lineage, drift - stalling security sign-off.
Chat/agents that can’t trigger real actions or respect permissions.

THIS ISN’T ABOUT “MODELS.” IT’S ABOUT ADOPTION.

Our rollout standard makes AI stick - without replatforming.

AI

WHAT OUR AI SERVICES INCLUDE

schedule a call

Start clean or integrate fast.

We align to your systems, policies, and SLAs, then ship AI that your teams actually adopt.

AI Strategy & R&D
De-risk AI decisions and map the shortest path from idea to production - aligned to your stack, governance, and KPIs.
- Feasibility studies for AI adoption in business processes
- Proof of Concept (PoC) and prototype development
- AI model research, benchmarking, and fine-tuning
- AI-driven innovation workshops & consulting
- Data strategy & data pipeline design
AI-Powered Applications
Get agents, copilots, and automations that live inside your tools and complete real work - shorter cycles, fewer errors, measurable KPIs.
- AI Agents & Assistants
- Conversational AI & Chatbots
- Generative AI Solutions
Integration & Custom AI Solutions
Add smart AI layers into your existing systems without invading a single tool - vendor-agnostic, reversible, and engineered for uptime, security, and clear SLAs.
- AI integration into existing enterprise software (ERP, CRM, HR systems)
- AI APIs and SDK development
- Workflow automation with AI-powered RPA (Robotic Process Automation)
- AI integration with cloud platforms (AWS, Azure, GCP)
- Custom AI microservices deployment
Specialized AI Solutions
Domain-specific AI to high-stakes problems - forecasting, personalization, vision, NLP. Ideal for regulated environments.
- Predictive analytics & demand forecasting
- Recommendation engines (e-commerce, media, learning)
- Computer vision (object detection, facial recognition, quality control)
- Natural Language Processing (text summarization, sentiment analysis)
- Anomaly detection
- Risk Analysis
- AI in healthcare (diagnostics support, medical imaging analysis)
Data & Model Engineering
Production-grade data and models - continuously observed for quality, cost, and drift.
- Data collection, cleaning, and annotation services
- ML model development & optimization
- LLM fine-tuning and prompt engineering
- AI model hosting, deployment, and scaling
- MLOps & continuous AI model monitoring

THE DIFFERENCE YOU’LL SEE

We roll out in phases and measure each step. Below is what leaders typically see as we move from proof-of-concept to production.

FOR CIOs & CTOs
Controlled acceleration without risking uptime.
- Architecture & governance blueprint; vendor-agnostic and reversible
- PoC live in your environment with SLAs, RBAC, and audit trails
- Observability for quality/latency/cost across models and endpoints
- Clear unit-economics and a scale plan you can defend
FOR HEADS OF DATA & ANALYTICS (BI)
Less wrangling, more signal.
- Clean pipelines with lineage, PII controls, and drift alerts
- Retrieval and eval harness tied to business KPIs
- Self-serve data products your teams actually adopt
- Fewer ad-hoc fires; faster time from question to answer
FOR OPERATIONS & SHARED SERVICES (COO, Ops Directors)
Shorter cycles, fewer escalations.
- Automated approvals, reconciliations, and handoffs with HITL
- Early-warning signals for demand, inventory, and exceptions
- Playbooks that reduce manual touches and rework
- Measurable cycle-time and error-rate improvements
FOR PRODUCT & ENGINEERING LEADERS
Ship more without breaking the roadmap.
- Copilots for coding/docs/tests; multi-agent flows for routine tasks
- Embedded AI features with guardrails and rollbacks
- Cost/latency tuning per feature to hit SLOs
- A repeatable path from prototype to production
FOR FINANCE & ACCOUNTING LEADERS (CFO, Controllers)
Cleaner closes and tighter controls.
- AP/AR extraction & matching, variance checks, and nudges
- Close-cycle acceleration with auditable automations
- Anomaly and fraud-risk alerts with evidence trails
- KPIs we target: days to close, exceptions, cost per document
FOR HR & PEOPLE OPS
Fewer tickets, smoother onboarding.
- Policy Q&A, leave requests, and onboarding copilots inside your HRIS
- Candidate triage and document generation with guardrails
- Knowledge base cleanup with retrieval-ready content
- KPIs we target: time-to-hire, ticket deflection, onboarding time
FOR COMPLIANCE, RISK & SECURITY
Governed intelligence you can audit
- Policy Q&A, leave requests, and onboarding copilots inside your HRIS
- Candidate triage and document generation with guardrails
- Knowledge base cleanup with retrieval-ready content
- KPIs we target: time-to-hire, ticket deflection, onboarding time
Let's Fix Your Data & AI GAps

TESTIMONIALS

what

our

clients

say

Luke Makepeace

Co-Founder

#backend_logic

#custom_ai

#frontend

Diligent has demonstrated exceptional leadership, unwavering loyalty, and a deep devotion to their work. They have built a strong family culture, one that we now feel deeply connected to and committed for life.

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Marko S.

Founder

#frontend

#custom_ai

#backend_logic

The team understood our needs and delivered a platform that exceeded expectations. We've seen clear growth in efficiency and revenue, which is exactly what we needed.

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Nick Pericle

Managing Director & Vice President

#custom_ai

#backend_logic

#frontend

We’ve partnered with Diligent over 3 years ago, building dozens of apps. Their dedication, flexibility and quality keep impressing us. I can't recommend Diligent enough as a partner.

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Peter Custer

CTO

#backend_logic

#frontend

#custom_ai

Diligent is GBI’s highly valuable partner. Reliable, versatile, and skilled. They tackle every task and exceed expectations, regardless of the project environment.

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Slobodan Scepanovic

CEO

#cost_reduction

#custom_ai

#backend_logic

Diligent transformed our door-to-door, cross-border transport vision into a sleek, high-converting booking platform. Insightful, deadline-proof partners we rely on daily.

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OUR PROCESS

How We Deliver
AI - From KPI to Scale

Calculate Your project

01
KPI & USE-CASE
We start by agreeing on the few outcomes that matter (P&L, cycle time, error rate) and define a thin-slice use case we can prove in your stack.
You get
A detailed KPI spec, business owner, success/failure thresholds, and “stop/pivot” rules.
02
DATA & POLICY READINESS
We verify the data is real, reachable, and legal: lineage, PII/PHI handling, permissions, residency, and minimum viable connectors.
You get
A data readiness scorecard, permitted datasets list, risk register, and security sign-off path.
03
MODEL & ARCHITECTURE BAKEOFF
We compare RAG vs. fine-tuning and open vs. commercial models, then design a reversible architecture with guardrails and eval harnesses.
You get
Benchmark results (quality/latency/cost), model shortlist, reference architecture, and rollback plan.
04
THIN-SLICE IN YOUR TOOLS
We implement an end-to-end slice inside your actual systems (ERP/CRM/HR/ITSM), with human-in-the-loop, audit trails, and usage instrumentation.
You get
A working slice tied to KPIs, acceptance criteria, change-management plan, and user training.
05
OPERATE & SCALE (MLOps)
We productionize: monitoring for quality/drift/cost, retraining cadence, SLOs, cost governance, and documentation for handover or managed care.
You get
Live dashboards, runbooks, ownership model, retraining calendar, and an evidence pack for audits/compliance.

CASE STUDIES

The

results

we’re

proud

of

From platform rebuilds to untangling years of tech debt —

here’s how we’ve helped serious teams move faster, safer, and smarter.

Global Commission System

Lab Data Processing Pipeline

GBI Trading Platform Financial Engine

Global Commission System

Gosa Construction Workforce Management System

GroundControl: Surgical Tray Management

AI Document Processing Tool

START A PROJECT

VIEW ALL CASE
STUDIES

Our Technologies

We plug into your workflow and take full ownership of:

Ongoing bug fixing & code maintenance
Proactive testing & coverage improvements
Safer, smoother, rollback-ready releases
Incident triage & monitoring alerts
Technical insights to prevent future issues
Weekly updates, async-friendly comms, zero hand-holding

microsoft.net
Node Js
react
angular
python

and many... Many more...

services