Premium AI Development - From Strategy to ROI

PROBLEMs we solve

WHY MOST AI ROLLOUTS DON’T STICK

You’ve run pilots and bought licenses

But nothing reliable hits revenue, margin, or cycle time - without risking the stack.

The patterns we fix:

Pilots that never reach production SLAs.
AI that looks smart yet doesn’t move a single KPI.
Models that look great in benchmarks but fail on latency, cost, or edge cases.
Vendor lock-in and unit costs spiking as usage scales.
Missing guardrails: no audit trail, no approvals, no rollback.
Data gaps - PII, lineage, drift - stalling security sign-off.
Chat/agents that can’t trigger real actions or respect permissions.

THIS ISN’T ABOUT “MODELS.” IT’S ABOUT ADOPTION.

Our rollout standard makes AI stick - without replatforming.

AI

WHAT OUR AI SERVICES INCLUDE

schedule a call

Start clean or integrate fast.

We align to your systems, policies, and SLAs, then ship AI that your teams actually adopt.

AI Strategy & R&D
De-risk AI decisions and map the shortest path from idea to production - aligned to your stack, governance, and KPIs.
- Feasibility studies for AI adoption in business processes
- Proof of Concept (PoC) and prototype development
- AI model research, benchmarking, and fine-tuning
- AI-driven innovation workshops & consulting
- Data strategy & data pipeline design
AI-Powered Applications
Get agents, copilots, and automations that live inside your tools and complete real work - shorter cycles, fewer errors, measurable KPIs.
- AI Agents & Assistants
- Conversational AI & Chatbots
- Generative AI Solutions
Integration & Custom AI Solutions
Add smart AI layers into your existing systems without invading a single tool - vendor-agnostic, reversible, and engineered for uptime, security, and clear SLAs.
- AI integration into existing enterprise software (ERP, CRM, HR systems)
- AI APIs and SDK development
- Workflow automation with AI-powered RPA (Robotic Process Automation)
- AI integration with cloud platforms (AWS, Azure, GCP)
- Custom AI microservices deployment
Specialized AI Solutions
Domain-specific AI to high-stakes problems - forecasting, personalization, vision, NLP. Ideal for regulated environments.
- Predictive analytics & demand forecasting
- Recommendation engines (e-commerce, media, learning)
- Computer vision (object detection, facial recognition, quality control)
- Natural Language Processing (text summarization, sentiment analysis)
- Anomaly detection
- Risk Analysis
- AI in healthcare (diagnostics support, medical imaging analysis)
Data & Model Engineering
Production-grade data and models - continuously observed for quality, cost, and drift.
- Data collection, cleaning, and annotation services
- ML model development & optimization
- LLM fine-tuning and prompt engineering
- AI model hosting, deployment, and scaling
- MLOps & continuous AI model monitoring

THE DIFFERENCE YOU’LL SEE

We roll out in phases and measure each step. Below is what leaders typically see as we move from proof-of-concept to production.

FOR CIOs & CTOs
Controlled acceleration without risking uptime.
- Architecture & governance blueprint; vendor-agnostic and reversible
- PoC live in your environment with SLAs, RBAC, and audit trails
- Observability for quality/latency/cost across models and endpoints
- Clear unit-economics and a scale plan you can defend
FOR HEADS OF DATA & ANALYTICS (BI)
Less wrangling, more signal.
- Clean pipelines with lineage, PII controls, and drift alerts
- Retrieval and eval harness tied to business KPIs
- Self-serve data products your teams actually adopt
- Fewer ad-hoc fires; faster time from question to answer
FOR OPERATIONS & SHARED SERVICES (COO, Ops Directors)
Shorter cycles, fewer escalations.
- Automated approvals, reconciliations, and handoffs with HITL
- Early-warning signals for demand, inventory, and exceptions
- Playbooks that reduce manual touches and rework
- Measurable cycle-time and error-rate improvements
FOR PRODUCT & ENGINEERING LEADERS
Ship more without breaking the roadmap.
- Copilots for coding/docs/tests; multi-agent flows for routine tasks
- Embedded AI features with guardrails and rollbacks
- Cost/latency tuning per feature to hit SLOs
- A repeatable path from prototype to production
FOR FINANCE & ACCOUNTING LEADERS (CFO, Controllers)
Cleaner closes and tighter controls.
- AP/AR extraction & matching, variance checks, and nudges
- Close-cycle acceleration with auditable automations
- Anomaly and fraud-risk alerts with evidence trails
- KPIs we target: days to close, exceptions, cost per document
FOR HR & PEOPLE OPS
Fewer tickets, smoother onboarding.
- Policy Q&A, leave requests, and onboarding copilots inside your HRIS
- Candidate triage and document generation with guardrails
- Knowledge base cleanup with retrieval-ready content
- KPIs we target: time-to-hire, ticket deflection, onboarding time
FOR COMPLIANCE, RISK & SECURITY
Governed intelligence you can audit
- Policy Q&A, leave requests, and onboarding copilots inside your HRIS
- Candidate triage and document generation with guardrails
- Knowledge base cleanup with retrieval-ready content
- KPIs we target: time-to-hire, ticket deflection, onboarding time
Let's Fix Your Data & AI GAps

TESTIMONIALS

what

our

clients

say

Luke Makepeace

Co-Founder

#backend_logic

#custom_ai

#frontend

Diligent has demonstrated exceptional leadership, unwavering loyalty, and a deep devotion to their work. They have built a strong family culture, one that we now feel deeply connected to and committed for life.

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Marko S.

Founder

#frontend

#custom_ai

#backend_logic

The team understood our needs and delivered a platform that exceeded expectations. We've seen clear growth in efficiency and revenue, which is exactly what we needed.

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Nick Pericle

Managing Director & Vice President

#custom_ai

#backend_logic

#frontend

We’ve partnered with Diligent over 3 years ago, building dozens of apps. Their dedication, flexibility and quality keep impressing us. I can't recommend Diligent enough as a partner.

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Peter Custer

CTO

#backend_logic

#frontend

#custom_ai

Diligent is GBI’s highly valuable partner. Reliable, versatile, and skilled. They tackle every task and exceed expectations, regardless of the project environment.

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Slobodan Scepanovic

CEO

#cost_reduction

#custom_ai

#backend_logic

Diligent transformed our door-to-door, cross-border transport vision into a sleek, high-converting booking platform. Insightful, deadline-proof partners we rely on daily.

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OUR PROCESS

How We Deliver
AI - From KPI to Scale

Calculate Your project

01
KPI & USE-CASE
We start by agreeing on the few outcomes that matter (P&L, cycle time, error rate) and define a thin-slice use case we can prove in your stack.
You get
A detailed KPI spec, business owner, success/failure thresholds, and “stop/pivot” rules.
02
DATA & POLICY READINESS
We verify the data is real, reachable, and legal: lineage, PII/PHI handling, permissions, residency, and minimum viable connectors.
You get
A data readiness scorecard, permitted datasets list, risk register, and security sign-off path.
03
MODEL & ARCHITECTURE BAKEOFF
We compare RAG vs. fine-tuning and open vs. commercial models, then design a reversible architecture with guardrails and eval harnesses.
You get
Benchmark results (quality/latency/cost), model shortlist, reference architecture, and rollback plan.
04
THIN-SLICE IN YOUR TOOLS
We implement an end-to-end slice inside your actual systems (ERP/CRM/HR/ITSM), with human-in-the-loop, audit trails, and usage instrumentation.
You get
A working slice tied to KPIs, acceptance criteria, change-management plan, and user training.
05
OPERATE & SCALE (MLOps)
We productionize: monitoring for quality/drift/cost, retraining cadence, SLOs, cost governance, and documentation for handover or managed care.
You get
Live dashboards, runbooks, ownership model, retraining calendar, and an evidence pack for audits/compliance.

CASE STUDIES

The

results

we’re

proud

of

From platform rebuilds to untangling years of tech debt —

here’s how we’ve helped serious teams move faster, safer, and smarter.

Global Commission System

GroundControl: Surgical Tray Management

GBI Trading Platform Financial Engine

Gosa Construction Workforce Management System

TrakPay: Commission & Ops Expense Platform for the U.S. Trucking Industry

GroundControl: Surgical Tray Management

AI Document Processing Tool

START A PROJECT

VIEW ALL CASE
STUDIES

Our Technologies

We plug into your workflow and take full ownership of:

Ongoing bug fixing & code maintenance
Proactive testing & coverage improvements
Safer, smoother, rollback-ready releases
Incident triage & monitoring alerts
Technical insights to prevent future issues
Weekly updates, async-friendly comms, zero hand-holding

microsoft.net
Node Js
react
angular
python

and many... Many more...

services